Gdańsk, Poland
Positive section of review
Almost nothing. The breakfast wasn't bad, the room was clean, but I guess that's about it. Location? Overall the location should be excellent, on the island and in the center. In fact, much depends on the footbridge connecting the island to the city. It so happened that many times we had to walk or drive around because the footbridge was raised. Neither in the hotel nor nearby there is any information about this.
Negative section of review
You have to remember that booking.com customers almost always get the worst possible rooms. In this particular case, they do not inform that there are TWO buildings and only the second one is for booking.com customers. And, of course, parking view. Surprised? Be prepared to deal with the staff. Incredibly rude, without basic manners, "thank you", "excuse me", "please" are forbidden phrases. In case of any problems, they easily blame YOU (they are masters, they have perfected this method for decades), do not answer your questions and do not address the problems, but ask perverse questions leading to your imperfection, because by definition they are perfect and untouchable. The crew expects customers to understand their problems, such as new employment, lack of training, poor foreign language skills or unfamiliarity with customer procedures and rights. If you understand this, the rest is trifles. No service after 10 pm, keys and cards don't work, of course most in emergency situations, etc., that is despair. Combine the situation of no service with the card not working, enough? And try to understand that this building is trying to be a hotel (definition of hotel - 24 hrs/always). Never again.
Krakow, Poland
Positive section of review
Great location and accommodating staff they let us keep our luggage they were both before and after check-in/check out. There was even a really neat bar underneath.
Krakow, Poland
Positive section of review
Room was spacious, bed was comfy, staff was excellent. Hotel restaurant was very good. Location was very close to public transit.
Negative section of review
Nothing
Gdańsk, Poland
Positive section of review
Very nice modern room design. Well equiped: dishwasher, microwave, washing machine. Contactless check-in/out.
Negative section of review
Apartment was on the first floor with the view straight to the construction works across the street. Would be nice to have some more privacy.
Władysławowo, Poland
Positive section of review
Clean, very well equipped, within walking distance to train station and town center.
Negative section of review
Nothing
Oświęcim, Poland
Positive section of review
The location is perfect to visit the Auschwitz camp.
Negative section of review
The matrass is very thin and not so comfortable. In room 3 the rain shower was leaking so much water, that it did not work. I could also not leave the shower telephone fixed.
Krakow, Poland
Positive section of review
Comfortable beds, good breakfast, near citycentre
Negative section of review
The hotel is near the railway so it is a bit noisy, especially during nighttime.
Chełm, Poland
Positive section of review
Good apartment and location. Clean and nice
Wrocław, Poland
Positive section of review
Very welcoming, nice and friendly staff.
Warsaw, Poland
Positive section of review
breakfast was superior. Location good.
Negative section of review
Size of the room. No availability of ice anywhere in the hotel. Rooms did not have mini fridge nor a microwave.