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  5. Reviews of The Southcliff Hotel

Reviews of The Southcliff Hotel 3 stars

22-26 The Leas, Folkestone, CT20 2DY, United Kingdom

#5 of 11 hotels in Folkestone

Guests' Choice

Review score

Based on 1550 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.5

  • Location

    9.2

  • Facilities

    7.1

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 1 June 2024

    7.0
    Nice hotel.
    • Leisure trip
    • Couple
    • Standard Double room with view and Balcony
    • Stayed 1 night
    • Submitted via mobile

    While there's no shortage of nearby places to eat, there is no food at the hotel other than bar snacks. Maybe the hotel might benefit if they provided a continental breakfast option or perhaps sandwiches at the bar. The room was clean but the cleaner should also check the balcony. Not a dislike but be aware that a £30 'pending' deposit is payable on arrival which would be charged in the event of damage. As stated in the advert, be aware that there are steps at the entrance.

    Excellent staff, clean room, comfortable, worth getting a balcony room if you're spending time in the hotel as the view from the front is lovely. Usual complimentary tea, coffee and soaps in the room. Ask at reception for more if needed. Check with hotel reception before paying for parking as they get a discount on their zone, but you need to find a space first.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room with View
    • Stayed 3 nights

    needs renovating

    location, price

    Stayed in March 2024

  • Reviewed: 30 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with View
    • Stayed 4 nights

    The small lift

    Room with a view

    Stayed in May 2024

  • Reviewed: 30 May 2024

    6.0
    But like I say staff brilliant and location
    • Leisure trip
    • Family with young children
    • Compact Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I aspect in the room table because I couldn’t drink coffee and always we need to sit on the bed also flush in the bathroom was terrible 😢 low pressure made us uncomfortable and scaffolding on the window especially in the morning wasn’t nice

    Location brilliant and staff so nice 😉

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing people work on the hotel team. They are very professional, helpful, and nice. The hotel is in a great spot.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Good value for money
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Has an unpleasant smell of being very old - old walls, old carpets, etc The carpet in the room and the floor in the bathroom were not immaculately clean No breakfast options

    The hotel has a very good location - right in the seafront, close to the railway station, even has a bus stop nearby. Comfy beds

    Stayed in May 2024

  • Reviewed: 27 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    Was a little basic and tired looking hotel and room. Sink still had soap/toothpaste mess when we arrived. TV was tiny and off centre, making it hard for my other half to see from the bed

    It was cheap and cheerful

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Good value for money.
    • Business trip
    • Couple
    • Standard Double room with view and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Bathroom needs updating.

    The close proximity to the sea.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double room with view and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Clean and functional, it won't break the bank.

    Stayed in March 2024

  • Reviewed: 23 May 2024

    8.0
    Very nice 2 night stay
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No parking

    Good location right by the sea clean room helpful staff

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Great value accommodation by the sea
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 3 nights

    Fantastic location, very comfortable bed and friendly, helpful staff. Would definitely stay again :)

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Folkestone magic
    • Business trip
    • Couple
    • Standard Double room with view and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Maintenance works outside, but I totally understand ....

    The sea view

    Stayed in March 2024

  • Reviewed: 10 May 2024

    8.0
    We were welcomed on arrival. It was quiet and comfy.
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little bit dated

    Its location

    Stayed in April 2024

  • Reviewed: 6 May 2024

    6.0
    Agi
    • Leisure trip
    • Family with young children
    • Compact Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was dusty and didn't have much of furnitures. There was no table or chairs. No fridge. Otherwise good.

    We did like the location of the hotel.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double room with view and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Smell of fresh paint

    Location was very good

    Stayed in April 2024

  • Reviewed: 3 May 2024

    7.0
    Great location and at a very keen price point.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Undergoing much needed restoration.

    Ideal location. Easily located.

    Stayed in May 2024

  • Reviewed: 26 April 2024

    7.0
    Cheap and cheerful, good location and clean. would definitely stay again.
    • Leisure trip
    • Solo traveller
    • Standard Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    I wasn’t aware that a £30 deposit was taken at check in and this had to be a card not contactless. Luckily I had my card details although not the card itself.

    It was in a beautiful location, close to town centre, beach and The Leas. Staff were efficient and friendly. Hotel has seen better days and looks as if it’s being refurbished but it was clean and fairly priced.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Worth the visit
    • Leisure trip
    • Couple
    • Standard Double room with view and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Room had slight slope to it, not an issue just an observation,as was fun after a few lemonades!!! Also scaffolding was erected outside balcony. Again, not an issue, just needed something to write.

    Location fabulous Staff very engaging and friendly Warm and clean

    Stayed in April 2024

  • Reviewed: 23 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Location, view. Priced to be cheap and cheerful and it was.

    Stayed in March 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very basic, no pictures on walls, nothing homely, chair or table , very stark but it was very clean and our room looked like it had recently been painted. Mattress needed changing as it was a "meet in the middle" kinda night!

    Receptionist/barmaid Emily, was exceptional, very friendly very helpful

    Stayed in April 2024

  • Reviewed: 20 April 2024

    6.0
    Amazing views at a budget price.
    • Leisure trip
    • Couple
    • Standard Double room with view and Balcony
    • Stayed 4 nights
    • Submitted via mobile

    It is in the early stages of a makeover - which means no food facilities (although there is a small bar). I think our room had been modernised but clearly they are not going for a particularly high standard. The makeover seems to have stalled. I hope they complete it because there is plenty of potential for a lovely period residence but there is a hell of a lot to do.

    Excellent location, brilliant wifi, warm, reliable (if small) lift, spacious room with high ceiling and picture windows overlooking Leas and sea, friendly reception staff. Nice period pictures on walls.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    6.0
    Super helpful and pleasant staff but the property could do with some upgrading.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    Rooms did not have any ventilation and got extremely warm and stuffy. Even when there were raging winds outside the air in the room was stale and uncirculated. Very tiny TV in the room. Not enough plug points.

    Staff were amazing. Super helpful and accommodating. Very friendly. Room was spacious and clean.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    Nice view but lack of furnitures
    • Leisure trip
    • Couple
    • Standard Double room with view and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Old furnitures. Basic furnitures were missing. Plus the room looks old fashioned. The cups were not clean. Toiletries are very basic. Not good quality. Overall quality needs a lot of improvement including stairs and lobby

    The beautiful view from room

    Stayed in March 2024

  • Reviewed: 28 March 2024

    7.0
    Good
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The shower in the bath was slow and took ages to get warm

    The staff are very friendly and helpful

    Stayed in March 2024

Showing 1 – 25

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