22-26 The Leas, Folkestone, CT20 2DY, United Kingdom
#5 of 11 hotels in Folkestone
Guests' ChoiceBased on 1550 hotel reviews
7.3Cleanliness
7.6
Comfort
7.5
Location
9.2
Facilities
7.1
Staff
9.0
Value for money
8.2
Free WiFi
8.2
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End of dialog contentReviewed: 1 June 2024
Michael
United KingdomWhile there's no shortage of nearby places to eat, there is no food at the hotel other than bar snacks. Maybe the hotel might benefit if they provided a continental breakfast option or perhaps sandwiches at the bar. The room was clean but the cleaner should also check the balcony. Not a dislike but be aware that a £30 'pending' deposit is payable on arrival which would be charged in the event of damage. As stated in the advert, be aware that there are steps at the entrance.
Excellent staff, clean room, comfortable, worth getting a balcony room if you're spending time in the hotel as the view from the front is lovely. Usual complimentary tea, coffee and soaps in the room. Ask at reception for more if needed. Check with hotel reception before paying for parking as they get a discount on their zone, but you need to find a space first.
Stayed in May 2024
Reviewed: 31 May 2024
Jane
Australianeeds renovating
location, price
Stayed in March 2024
Reviewed: 30 May 2024
Maria
United KingdomThe small lift
Room with a view
Stayed in May 2024
Reviewed: 30 May 2024
Joanna
United KingdomI aspect in the room table because I couldn’t drink coffee and always we need to sit on the bed also flush in the bathroom was terrible 😢 low pressure made us uncomfortable and scaffolding on the window especially in the morning wasn’t nice
Location brilliant and staff so nice 😉
Stayed in May 2024
Reviewed: 30 May 2024
Lewandowska
United KingdomAmazing people work on the hotel team. They are very professional, helpful, and nice. The hotel is in a great spot.
Stayed in May 2024
Reviewed: 27 May 2024
Violetta
United KingdomHas an unpleasant smell of being very old - old walls, old carpets, etc The carpet in the room and the floor in the bathroom were not immaculately clean No breakfast options
The hotel has a very good location - right in the seafront, close to the railway station, even has a bus stop nearby. Comfy beds
Stayed in May 2024
Reviewed: 27 May 2024
Zowie
United KingdomWas a little basic and tired looking hotel and room. Sink still had soap/toothpaste mess when we arrived. TV was tiny and off centre, making it hard for my other half to see from the bed
It was cheap and cheerful
Stayed in May 2024
Reviewed: 25 May 2024
Neree
United KingdomBathroom needs updating.
The close proximity to the sea.
Stayed in May 2024
Reviewed: 24 May 2024
Craig
JordanClean and functional, it won't break the bank.
Stayed in March 2024
Reviewed: 23 May 2024
Jonathan
United KingdomNo parking
Good location right by the sea clean room helpful staff
Stayed in May 2024
Reviewed: 23 May 2024
Piemaster
United KingdomFantastic location, very comfortable bed and friendly, helpful staff. Would definitely stay again :)
Stayed in May 2024
Reviewed: 17 May 2024
Ireneusz
United KingdomMaintenance works outside, but I totally understand ....
The sea view
Stayed in March 2024
Reviewed: 10 May 2024
Brenda
United KingdomA little bit dated
Its location
Stayed in April 2024
Reviewed: 6 May 2024
Kazmierczak
PolandThe room was dusty and didn't have much of furnitures. There was no table or chairs. No fridge. Otherwise good.
We did like the location of the hotel.
Stayed in May 2024
Reviewed: 6 May 2024
L
United KingdomSmell of fresh paint
Location was very good
Stayed in April 2024
Reviewed: 3 May 2024
Richard
United KingdomUndergoing much needed restoration.
Ideal location. Easily located.
Stayed in May 2024
Reviewed: 26 April 2024
Frances
United KingdomI wasn’t aware that a £30 deposit was taken at check in and this had to be a card not contactless. Luckily I had my card details although not the card itself.
It was in a beautiful location, close to town centre, beach and The Leas. Staff were efficient and friendly. Hotel has seen better days and looks as if it’s being refurbished but it was clean and fairly priced.
Stayed in April 2024
Reviewed: 25 April 2024
Matt
United KingdomRoom had slight slope to it, not an issue just an observation,as was fun after a few lemonades!!! Also scaffolding was erected outside balcony. Again, not an issue, just needed something to write.
Location fabulous Staff very engaging and friendly Warm and clean
Stayed in April 2024
Reviewed: 23 April 2024
Andrew
United KingdomLocation, view. Priced to be cheap and cheerful and it was.
Stayed in March 2024
Reviewed: 22 April 2024
Elaine
United KingdomRoom was very basic, no pictures on walls, nothing homely, chair or table , very stark but it was very clean and our room looked like it had recently been painted. Mattress needed changing as it was a "meet in the middle" kinda night!
Receptionist/barmaid Emily, was exceptional, very friendly very helpful
Stayed in April 2024
Reviewed: 20 April 2024
Dick
United KingdomIt is in the early stages of a makeover - which means no food facilities (although there is a small bar). I think our room had been modernised but clearly they are not going for a particularly high standard. The makeover seems to have stalled. I hope they complete it because there is plenty of potential for a lovely period residence but there is a hell of a lot to do.
Excellent location, brilliant wifi, warm, reliable (if small) lift, spacious room with high ceiling and picture windows overlooking Leas and sea, friendly reception staff. Nice period pictures on walls.
Stayed in April 2024
Reviewed: 4 April 2024
Anuradha
United KingdomRooms did not have any ventilation and got extremely warm and stuffy. Even when there were raging winds outside the air in the room was stale and uncirculated. Very tiny TV in the room. Not enough plug points.
Staff were amazing. Super helpful and accommodating. Very friendly. Room was spacious and clean.
Stayed in March 2024
Reviewed: 31 March 2024
Rimali
JapanOld furnitures. Basic furnitures were missing. Plus the room looks old fashioned. The cups were not clean. Toiletries are very basic. Not good quality. Overall quality needs a lot of improvement including stairs and lobby
The beautiful view from room
Stayed in March 2024
Reviewed: 28 March 2024
Michael
United KingdomThe shower in the bath was slow and took ages to get warm
The staff are very friendly and helpful
Stayed in March 2024
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