58 Jalan Ang Seng, Bukit Bintang, 50470 Kuala Lumpur, Malaysia
#29 of 498 hotels in Kuala Lumpur
Guests' ChoiceBased on 1549 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.2
Facilities
8.8
Staff
9.0
Value for money
8.7
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 7, 2024
You
Malaysia1. The environment outside of the hotel 2. The way to the parking is opposite from other hotels in Malaysia
The style and design of the hotel is very attractive, and the furniture chosen is excellent.
Stayed in June 2024
Reviewed: June 7, 2024
Hui
AustraliaSound proofing wasn’t the best, we can constantly hear doors being closed from the room. We couldn’t switch off lights in the bathroom and suspect the switch might be faulty but we found out too late during the night so we just left it be
Beautifully designed interior, swift check in and check out process, powerful air conditioning
Stayed in June 2024
Reviewed: June 4, 2024
Nurul
MalaysiaLate check in because the room has not yet been cleaned so we need to wait for 30 minutes untill allowed to enter room
The best thing is it provides free unlimited refill of coffee and snacks
Stayed in June 2024
Reviewed: June 3, 2024
Ishkhandar
SingaporeBreakfast could have more variety
Cleanliness & beds for family of 5
Stayed in June 2024
Reviewed: June 3, 2024
Angeline
MalaysiaVery comfortable bed and clean. This is 2nd time stay. Will keep choosing for next accommodation during kl trip.
Stayed in June 2024
Reviewed: May 30, 2024
Natashah
SingaporeIts an awesome location but the road leading to the entrance is very small akways be sure to take Grab but it's definitely not a big problem
Super duper clean, every corner of the hotel is very aesthetically pleasing and neat. Room is so spacious and spotless!
Stayed in May 2024
Reviewed: May 29, 2024
Dexter
Malaysiacarpark
Stayed in April 2024
Reviewed: May 18, 2024
Adlina
MalaysiaThe lift system
The aesthetic
Stayed in May 2024
Reviewed: May 17, 2024
Nurul
SingaporeAmazing views, Zen vibes, complimentary free flow coffee + local snacks at common area, yummy Sahur food delivered to the room, friendly staff, excellent service!! We will definitely come again!
Stayed in March 2024
Reviewed: May 16, 2024
Angeline
MalaysiaVery clean and comfortable bedroom
Stayed in February 2024
Reviewed: May 15, 2024
Han
United KingdomNone
Spaces and clean
Stayed in April 2024
Reviewed: May 15, 2024
Shirley
SingaporeLimited F&b options
Clean spacious and privately exclusive
Stayed in May 2024
Reviewed: May 9, 2024
Chee
SingaporeThe price a bit high
Chic design and cozy
Stayed in May 2024
Reviewed: May 7, 2024
Jennifer
New ZealandWe had a luxurious and pleasant stay. Our room was a haven of comfort and elegance, boasting stunning views of the city skyline. The attention to detail was evident in every aspect of the room, from the plush bedding to the modern amenities. We particularly enjoyed the spacious bathroom, complete with a rain shower and luxurious bath products. I loved how they have an infinity pool overlooking city views. One of the highlights of our stay was the dining experience at the hotel's restaurant. The culinary offerings were exceptional, with a diverse menu showcasing both local and international flavors. We savored every bite, accompanied by impeccable service. Overall, our stay at Alila Bangsar Hotel was nothing short of extraordinary. From the elegant accommodations to the attentive staff, every aspect of our experience exceeded our expectations. We can't wait to return to this urban oasis in the heart of Kuala Lumpur. Highly recommended for anyone seeking a luxurious and unforgettable stay in the city.
Stayed in March 2024
Reviewed: May 5, 2024
Muhammad
Indonesia1. 3 lift rides in total between room and public transport access 2. No bathtub 3. While there is usb type A charging port beside the bed, most cables now are type C, and no wall.socket available beside the bed. There is one on the right side of the bed but very tight clearance from.the bedside table, hence I.could.nof plug my charger and travel adsptor on it.
1. Hotel is attached to acces bridge towards LRT Station. 2. Room is cleaned daily and amenities are topped up daily. 3. Proper coffee machine on the common area. 4. Room and hallway are aesthetically pleasing. 5. Located on top of est. building, very good view of KL City 6. Real 24 hours receptionist, checking in at midnight and checking out early morning was not a problem and very fast. 7. Very comfy and roomy seating area inside the room. 8. Tons of electrical socket
Stayed in May 2024
Reviewed: May 5, 2024
Jien
SingaporeCoffee maker at floor lobby lacks maintenance, run low of milk.
Security is good, location is good 👍
Stayed in May 2024
Reviewed: May 4, 2024
Sam
SingaporeSame as everyone else mentioned, the lift situation needs some getting used to. The lobby is the highest floor, and the rooms are below it. To get to the room, one needs to take at least 2 lift rides (3 if you come from the LRT station). After a while, I got used to it so it wasn't a big issue. (Though the main lift ride to level 41 took a while, so better not forget anything when leaving the hotel) Gym could be better though. Just some free weights (highest is 25 i think) and some machines. Nobody here does a pull day I guess. Definitely could use more machines. Almost another typical hotel gym with more cardio machines and some free weights. Breakfast was also, as everyone else mentioned, very limited. I see what everyone meant, but I felt like it was just nice for a hotel with not many rooms/guests. Many just come, eat, and go anyway. But still would be nice to get abit more variety and options for food, but don't do it and miss out on quality, which alot of other hotels sadly do.
The room was spacious and had a unique layout, not the usual hotel room. Both the rooms and the hotel spaces were very aesthetic, good for those who really appreciate these things. Perfect for young adults and couples. Not for families with younger kids, as there is nothing for them here. And it will ruin the calmness of the place. Interesting idea of a communal space at each level with a coffee machine and some local snacks. Definitely had a few rounds of those. Service was amazing, both the staff in the lobby and the ones on the ground at the main entrance. Bangsar LRT is literally just outside, and KL Sentral is just the next stop. The complimentary chauffer service really helped alot in getting around, to Mid-valley or KL Sentral nearby if you dont feel like taking the LRT.
Stayed in May 2024
Reviewed: May 3, 2024
Linxin
ChinaThe breakfast without not much range of food, but the restaurant is a independent one
The room is really big with huge size of washing room and second-to-sleep bed . The view on lobby floor is so peaceful to let u forget about any stress.
Stayed in April 2024
Reviewed: May 2, 2024
Lucien
MalaysiaBreakfast was both expensive and below par (for a 4 star hotel). The buffet was limited in range, and the few options available were either not fresh, or just plain bad.
Great location, clean and well designed room.
Stayed in May 2024
Reviewed: May 2, 2024
Pratheesh
United KingdomClean, nice professional staff.
Stayed in April 2024
Reviewed: May 1, 2024
Liyana
Malaysia-
The staffs are really helpful and friendly. The hotel has an instagramable place
Stayed in May 2024
Reviewed: April 30, 2024
Yen
MalaysiaSignage to reach the check in lobby needs to be more prominent. While arriving from the LRT link bridge, one need to travel to the ground floor (Hoping the lift is working), then have to ask to realised that one have to use another lift to get to 41st floor (actual lobby). Of course then you have to use another lift to get to the rooms...Lighting in the rooms seems a bit dark (especially in the living room).
Very quiet and private rooms. Great desk for WFH if needed. Bonus is the free coffee and snack bar.
Stayed in April 2024
Reviewed: April 28, 2024
C
MalaysiaWay too many lifts to get to the room from the parking lot. Manhole in the room was smelly when using the shower
Nice property
Stayed in April 2024
Reviewed: April 27, 2024
Max
MalaysiaGood location, fast check in and fast out, clean
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content