84 Jalan Raja Chulan, Bukit Bintang, 50200 Kuala Lumpur, Malaysia
#168 of 498 hotels in Kuala Lumpur
Guests' ChoiceBased on 4577 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
7.9
Staff
8.3
Value for money
8.2
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 June 2024
Nomersa
Malaysiathey offered variety of selections for the breakfast and if you are in a hurry you can grab and go your breakfast. the location is very near to the monorail station and few meters to Pavillon.
Stayed in June 2024
Reviewed: 7 June 2024
Khamis
OmanA stool to sit on at the shower room would help elder to relax while taking shower. Twin rooms are a bit embarrsing when resided by different guests/family. The sound pass through the doors and could hear conversations and other actions.
The location is a bit far for elderly but alright for young people. The reception staff are very friendly and helpful Room service are prompt and patient.
Stayed in June 2024
Reviewed: 7 June 2024
Sow
MalaysiaNo swimming pool
Breakfast is good
Stayed in June 2024
Reviewed: 7 June 2024
Choon
MalaysiaBreakfast not so ok
Stayed in June 2024
Reviewed: 6 June 2024
Chong
MalaysiaClean and near shopping mall .
Stayed in June 2024
Reviewed: 5 June 2024
Michel
Singaporethe room is a bit small for 2 beds
location is perfect
Stayed in June 2024
Reviewed: 5 June 2024
Ahmed
Saudi ArabiaThe room was very small, The receptionist during check-in wasn't professional further we dealt with another Yamani receptionist which was more than excellent, the breakfast was poor while the alternative hotels in the same area are cheaper by 35% and giving more room space,better view and more facilities.
Good location
Stayed in May 2024
Reviewed: 3 June 2024
Livelo
MalaysiaFermented juice
Shower
Stayed in June 2024
Reviewed: 3 June 2024
Emad
EgyptGreat location
Stayed in June 2024
Reviewed: 2 June 2024
Kelvin
MalaysiaSlightly inconvenient lobby at the first floor, no option of using staircases instead of waiting for the elevator during peak periods (breakfast/check-out)
Cleanliness, location, parking, accessibility, breakfast
Stayed in June 2024
Reviewed: 2 June 2024
Wendy
MalaysiaThe breakfast was good.
Stayed in May 2024
Reviewed: 1 June 2024
Ayan
IndiaBreakfast may be improved.
Nice location. The staff were nice especially those who helped with the check in and check out. Overall a value for money option.
Stayed in May 2024
Reviewed: 31 May 2024
Wan
MalaysiaMan staff during check in too slow.
Stayed in April 2024
Reviewed: 31 May 2024
Prasannakumar
IndiaRoom size too small
Stayed in May 2024
Reviewed: 31 May 2024
Agnieszka
United KingdomLocation, few steps from Raja Chulan MRT and 2 stops from Bukit Bintang
Stayed in May 2024
Reviewed: 30 May 2024
Nilanka
Sri LankaI liked everything
I liked everything from the rooms to the food to facilities
Stayed in May 2024
Reviewed: 30 May 2024
Helen
MalaysiaMain breakfast items to be differ daily. Had 3 days' breakfast - almost similar items.
Stayed in May 2024
Reviewed: 26 May 2024
Ayub
United StatesParking
Location
Stayed in April 2024
Reviewed: 22 May 2024
Irem
TurkeyGreat location
Stayed in May 2024
Reviewed: 20 May 2024
Farrukh
Pakistanroom size
Room was little less for two occupants , otherwise all were good
Stayed in May 2024
Reviewed: 19 May 2024
David
South AfricaHad to return to get a pass to get my car out the parking area. Staff did not ask anytime how I got there. Wasted my time to exit.
Breakfast was more than I expected
Stayed in May 2024
Reviewed: 19 May 2024
Pandian
MalaysiaBreakfast no taste.. Food oil. No any choose.. Hot Drinks no good
Room clean
Stayed in May 2024
Reviewed: 17 May 2024
Shizuko
JapanOnly one complaint. When water is turned on, the shower head can't be put properly in the shower head stand.
Good location, clean room and friendly staff. Breakfast has been improved compared to previous years.
Stayed in May 2024
Reviewed: 16 May 2024
Giriish
IndiaVegetarian dinner not availanle
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content