Jalan Tun Fuad Stephen, Sinsuran, 88000 Kota Kinabalu, Malaysia
#11 of 157 hotels in Kota Kinabalu
Guests' ChoiceBased on 1898 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.1
Staff
9.4
Value for money
8.8
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 8, 2024
Cuneyt
TurkeyNothing
We had no issue. Everything was great. We stayed for one night. Breakfast was great. We stayed at sea view room. The view was great.
Stayed in June 2024
Reviewed: June 7, 2024
Shalyn
United KingdomNothing
I don’t ever write reviews but I wanted to give credit where it is due. The hotel is in a great location, very clean with good facilities. But, what made the stay perfect was the staff! they’re friendly, polite and can’t do enough for you! Absolutely fantastic experience, 10/10 and all the staff deserve to be praised because they work so hard to make your stay as enjoyable as they can.
Stayed in June 2024
Reviewed: June 3, 2024
Shahirah
BruneiSuch a relaxing hotel with beautiful inside environment and super clean surroundings. Absolutely recommended!
Stayed in June 2024
Reviewed: June 3, 2024
Yura
BruneiI was not able to switch off all the lights. The light at the corridor cannot be switched off. Wanted the room to be a bit dark and to leave the bathroom door ajar with the lights on only.
Location - perfect! It is in between both Imago Shopping Mall and Suria Sabah. The Sinsuran market is directly in front of the hotel. Room was spacious easy to move around. Bed big enough for the three of us. Love, love the breakfast! Variety of food options from western to asian. Staff have been very hospitable and friendly. Complimentary parking for residents is a bonus!!
Stayed in June 2024
Reviewed: June 2, 2024
Hidop
BruneiCar park main entrance coz bird droppings on my car
No comments superb
Stayed in June 2024
Reviewed: June 1, 2024
Sze
MalaysiaGood location, many eateries to explore nearby.
Stayed in May 2024
Reviewed: June 1, 2024
Zainuri
BruneiEasy check in process
Stayed in May 2024
Reviewed: June 1, 2024
Etrie
MalaysiaFood during breakfast is amazing.
Stayed in June 2024
Reviewed: June 1, 2024
Rozelin
MalaysiaRoom comfy, breakfast for variety.
Stayed in May 2024
Reviewed: May 28, 2024
Hambug
Malaysianothing
everything was excellent 👍👍👍
Stayed in May 2024
Reviewed: May 27, 2024
Mohan
SingaporeBf.lacation
Location.food..friendly staff.
Stayed in May 2024
Reviewed: May 25, 2024
Hamdan
MalaysiaI think the outside glass windows need to be cleaned regularly because the dirt outside blocked the nice view
The room size is just nice, with more than enough plug point at multiple sides of the room, make it very comfortable for charging every electrical gadgets ... the bed and pillows are so comfy, with very clean linen and towels. The foods are marvelous, love it. So many choices for breakfast from local to western menu. Dining area is spacious and comfortable. The most important thing is a declaration of HALAL certified.
Stayed in May 2024
Reviewed: May 25, 2024
Maya
Malaysiaa bit pricey
very friendly staff, amazing breakfast buffet, very nice rooms and bathrooms, lots of space in the rooms, central location
Stayed in April 2024
Reviewed: May 24, 2024
Magdalena
PolandNothing to complain. Huge and comfortable room with many amenities, beautiful view from the window to the sea and the sunset. Great food, lot of choices and everything was very tasty. Professional and helpful service.
Stayed in May 2024
Reviewed: May 22, 2024
Cathy
MalaysiaThe fluctuating temperature of the shower
Clean, spacious, comfortable beds, beautiful rooftop view of the sunset, friendly and polite staff
Stayed in May 2024
Reviewed: May 21, 2024
Andrea
DenmarkAll was great
The hotel’s pool and rooftop bar was amazing (especially if looking for a place to watch the sunset) but most of all I loved the staff - all were kind and helpful from start to finish.
Stayed in May 2024
Reviewed: May 20, 2024
Noreen
United KingdomPool freezing and location only good fort a city trip
Large rooms and good breakfast
Stayed in May 2024
Reviewed: May 20, 2024
Nur
MalaysiaFar from eateries, so hv to take grabcar
Spacious, cleanliness, great breakfast spread, greats staffs
Stayed in May 2024
Reviewed: May 20, 2024
Darren
Singaporecleanliness could be improved - carpets were stained and in need of a deep clean. Some areas in bathroom not cleaned. Bath amenities were surprisingly basic. Breakfast (room service) portions were huge but disappointing
well located in the city plenty of food and markets nearby super friendly and helpful staff, great service spacious rooms
Stayed in May 2024
Reviewed: May 19, 2024
Ahmad
BruneiEverything nice👍
Stayed in March 2024
Reviewed: May 18, 2024
Maher
NetherlandsNice, spacious room with a beautiful sunset view. Breakfast is very good. Good location and nice staff. Nice pool area.
Stayed in April 2024
Reviewed: May 17, 2024
Kwong
MalaysiaThe smell of the bird stool at the hotel entrance is horrible.
The hotel is well located with Central Market, Fish Market and Night Market nearby. Satff are very polite and helpful. The room is clean with comfy bed and amenities.
Stayed in May 2024
Reviewed: May 17, 2024
Nicholas
United KingdomNo bad words for this hotel.
The hotel has outstanding facilities, staff and catering. Our room was fresh and cleaned daily, with a gorgeous view of the KK waterfront and sunset. We had breakfast included, which was excellent quality and had a great variety of food everyday. Staff were hospitable and very helpful. The value for money is great considering the prestige of this hotel chain.
Stayed in May 2024
Reviewed: May 16, 2024
Hon
MalaysiaThere's no private beach access
Fantastic sunset view with white egrets coming in to roost and sleep on the trees in front of the swimming pool which is on the 2nd (3rd) floor where there's a small bar. Although there's no access to the beach, there is the quayside row of bars and Italian restaurant just 300 m walk in front of the hotel (crossing a busy main road). Behind the hotel are lots of small shops (not really selling anything attractive to tourists BUT there are 2 kopi tiam (traditional non air-conditioned coffee shops) within 80 m selling 1) pork noodles 2) selling tom yum, curry and prawn noodles and also wah tun hor. They open at 7-4pm only. Further on behind the hotel around 900m is KK garden which has a few seafood restaurants, the one I would recommend is Shiang Tian. Lots of Korean tourists seem to like it there cos there's lobsters, crabs, fish etc
Stayed in May 2024
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