1654 Columbia Street, Downtown San Diego, San Diego, CA 92101, United States
#123 of 239 hotels in San Diego
Guests' ChoiceBased on 1310 hotel reviews
7.9Cleanliness
8.0
Comfort
8.0
Location
9.5
Facilities
7.7
Staff
9.1
Value for money
7.9
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Gerard
United KingdomLocation
Stayed in May 2024
Reviewed: 18 May 2024
Kenneth
United KingdomLarger room, more storage, breakfast facilities would improve things. Better romm insulation for quieter stays.
Superb location, excellent staff, room size better than previous stay, but still on the small size.
Stayed in May 2024
Reviewed: 17 May 2024
Kris
United StatesThe room was kind of small, but more than adequate.
The location was great for Little Italy. The front desk was very helpful.
Stayed in May 2024
Reviewed: 11 May 2024
Sarah
United StatesThe water pressure for the shower was low. The mini fridge was a bit noisy, but it was nice to have one!
The location in Little Italy made walking about easy and it wasn't far to the waterfront. Staff was very friendly and held our luggage before we could check in.
Stayed in May 2024
Reviewed: 11 May 2024
Maurice
NetherlandsCould be the European in me, but overpriced for what you get
Great location, staff is very friendly
Stayed in May 2024
Reviewed: 6 May 2024
Conor
United KingdomThin walls, door would shake when another room opened theirs, shower very poor
Great location, nice aesthetic
Stayed in May 2024
Reviewed: 3 May 2024
Vicky
CanadaLoved the location in Little Italy. We caught a cruise and if you are fit the walk to the cruise ship is a big bonus!! Also, staff were just the greatest. So friendly and helpful. The facilities were old but well cared for.
Stayed in April 2024
Reviewed: 2 May 2024
Yvonne
CanadaSmall room
Location
Stayed in April 2024
Reviewed: 2 May 2024
Marcks
United StatesParking situation wasn’t great. But in their defense the city had the streets blocked for the farmers market the next day.
Great value for the amenities provided.
Stayed in April 2024
Reviewed: 30 April 2024
Deb
United StatesMusty smell in my room. All other rooms great
Hreat location
Stayed in April 2024
Reviewed: 30 April 2024
Delphine
United StatesEverything was fine
Great location. Small room but well organized. Clean and very quiet. Nice staff at the reception.
Stayed in April 2024
Reviewed: 26 April 2024
Linda
United StatesRooms are smaller. Opted to pay for offsite parking as only street parking is available.
Location was perfect. Walk to everything. Lots of eating places nearby. Nextdoor to a plaza. Go there on Sat for the food market experience
Stayed in April 2024
Reviewed: 23 April 2024
Lesley
United KingdomAir conditioning unit loud and not constant. Limited storage for anyone staying longer than a few days.
Central location, polite & happy staff, room was small, however clean & what we needed.
Stayed in April 2024
Reviewed: 23 April 2024
Sebastian
AustraliaGreat location and the staff were amazing! Very friendly and helpful from the get go to check out. We wished stayed longer.
Stayed in April 2024
Reviewed: 23 April 2024
Edward
United StatesNo free parking! It’s not a luxury hotel to pay $25 a night!
The location and bed was very comfortable! The hotel is close to Little Italy center with a lot of restaurants and pizza places but the prices were very expensive! It’s difficult to find the street parking but the hotel provides parking for $25!
Stayed in April 2024
Reviewed: 22 April 2024
Adam
United StatesRoom was very small and a walls were thin. Would recommend ear plugs if you're a light sleeper.
Location is perfect, right in the heart of Little Italy, but walkable to the convention center where our conference was taking place.
Stayed in April 2024
Reviewed: 18 April 2024
Nicole
GermanyHotel parking was very expensive. But you can park in the streets around the hotel for free.
The location was perfect.
Stayed in March 2024
Reviewed: 15 April 2024
Kathleen
SpainUbicacion and there was a fridge and microwave.
Stayed in March 2024
Reviewed: 14 April 2024
Dara
United StatesThe room had a tiny window giving into a narrow space between buildings, full of A/C units that were quite noisy. The decor was dated and there were no drawers to put things in, nor a good comfy chair to sit in. It smelled of bleach and an air fragrance.
Location and front desk staff. Price was ok.
Stayed in April 2024
Reviewed: 10 April 2024
Hin
Hong KongSafe area, convenient, good deal
Stayed in April 2024
Reviewed: 8 April 2024
Caterina
ItalyThe hotel is located in a nice street in Little Italy, very close to many cafes and restaurants although very quiet. Our room was quite small, but overall nice and clean. The staff was polite. Overall I’m happy with my experience here.
Stayed in April 2024
Reviewed: 28 March 2024
Jim
CanadaThis is an excellent location to see most sites of San Diego. Plus it has a pedestrian mall just beside it, with a Saturday market and a number of restaurants close by.
Stayed in March 2024
Reviewed: 27 March 2024
Huier
United StatesIt was a little dark and the room smelled a bit damp. Also the shower didn’t work.
Good location, right next to all the restaurants:)
Stayed in March 2024
Reviewed: 26 March 2024
Donna
CanadaCheck-in was great and allowed us to leave our luggage with them until our rooms were ready
Stayed in March 2024
Cowes, UK
Mae Nam, Thailand
Hanalei, USA
Tupungato, Argentina
Châtillon, France
Palermo, Italy
Sibiu, Romania
Paro, Bhutan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content