Brook Hall Hotel is an elegant hotel with jacuzzi baths, luxury rooms and spacious restaurant and event venues offering a fantastic location to explore Chester and Liverpool.
Susan
United Kingdom
The gardens are wonderful and so we’ll looked after. The room was also spacious and clean. Staff friendly and helpful. Location perfect for Liverpool or Manchester or travelling from south to north and need a break. Dog friendly.
This stylish hotel is directly opposite Liverpool John Lennon Airport with easy access to the terminal. It has free Wi-Fi and modern air-conditioned rooms with a flat-screen TV.
Crabwall Manor & Spa; BW Signature Collection boasts elegant rooms, a spa and an indoor swimming pool. This historic manor house from 1660 is a short drive from Chester city centre.
Nasira
United Kingdom
Location was excellent. Close to Chester and Cheshire Oaks.
A nice large room and very good parking. Comfortable bed. Very nice staff.
Situated just 3.2 kms from the city centre of Chester, this 3-star country-house hotel is set within nice grounds.
Linda
United Kingdom
No much, everything was very basic. Breakfast was simple with only bacon, sausage, fried egg, mushroom and tomato to choose from. Only a few option on in the continental side.
A charming hotel steeped in history, set in the historical town of Port Sunlight, within easy reach of Liverpool and Chester, and just 5 minutes from the M53.
Iain
United Kingdom
Very friendly and efficient staff. Simple but very comfy room (lovely bed) with all the facilities necessary. It's a bit quirky because its an Edwardian building (120 years oldish) with lots of the original features - lots of heavy, dark wood about and stained glass in every door. There was also a lovely smell of a coal fire in the lobby (not the bedrooms). Some of the corridor carpets might have been installed on new build! :-)
The local area Port Sunlight - is great for an evening walk and architecturally very interesting.
If you need a super new, anti septic hotel its not for you but if you want somewhere with character book it now.
Woodcote House has individual, colourful rooms with great showers, and boasts a fantastic location for exploring Liverpool or Chester.
Alison
United Kingdom
Staff greeted us with warm and friendly greetings and explanations of our stay. Upgraded us to meet our needs and helped us with additional items we needed to have. Explained restaurant and activities well and indicated who and where to find any additional information if needed
In 38 acres of peaceful grounds, just 15 minutes from Chester, this beautifully preserved Edwardian manor has a fantastic restaurant, free Wi-Fi, a log fire and charming individually decorated rooms.
Trevor
Australia
Great room, great bar and restaurant. Wonderful setting. Great dinner and breakfast.
The rooms were very cold. It was minus six overnight and below freezing during the day and our heating went off when we were out of the room. Therefore when we got back it was freezing cold in the room and the heater was not an adequate size to heat the room. We were very dissatisfied.
Spence
Spain
2.0
Scored 2.0
Communication was terrible ....
Communication was terrible .... I had booked a room there specifically because BOOKING.com said the hotel was pet friendly.
the booking on the website confirmed the hotel was pet friendly.
i was informed on the day that the hotel did not allow pets in the executive suites ( so why was I able to bok it when i was looking for somewhere pet friendly )
the two options when i was looking to book were this place or the local travelodge for £ 48.... i chose to pay the extra to stay somewhere nice.
then ended up having to stay in the travelodge anyway and paying £150 for the privilidg
e
Iain
United Kingdom
8.0
Scored 8.0
This is a unique hotel.
This is a unique hotel. It is not part of a large chain so it benefits by being unique but it also suffers from the marketing and maintenance strengths large chain hotels have to offer. We would like such an individual hotel to thrive as it has a special personal feel. It needs further investment and attention to detail on maintenance. We loved the bar, the candles on tables and the music playing. Chandeliers in entrance and mirrors were divine. Huge potential to make into a 5 star boutique hotel!
Margot
United Kingdom
8.0
Scored 8.0
Character, staff friendliness, attention to quality of food...
Character, staff friendliness, attention to quality of food and location make this a "return to" hotel. Indeed I have. Had a sandwich supper on arrival and a bespoke breakfast. Food very good. Not the most salubrious (decor in need of a bit of attention) but free parking and a quiet ambiance make it attractive. It's not a 5* urban chain hotel (a bit quirky) but I would recommend.
Gareth
United Kingdom
10
Scored 10
All of the staff were very friendly and helpful especially...
All of the staff were very friendly and helpful especially Michael the waiter nothing was to much trouble for him the room was cleaned to a high standard every day by a lovely young lady and the reception staff were very friendly
Margaret
United Kingdom
6.0
Scored 6.0
The peace and quiet of the Hotel and surrounding area.
The peace and quiet of the Hotel and surrounding area. We ate at a Vintage Inn about 1.5 miles away. Hotel quite expensive for food. Handy for Chester, Chester Zoo, Cheshire Oaks Birkenhead and Liverpool
June
United Kingdom
Explore guest reviews of hotels in Childer Thornton
Everything about Brook Hall hotel exceeds expectations. The staff are lovely and friendly, the location and gardens are beautiful, the room is well decorated and spacious, the bed was very comfy and you have control of the heating of the room. A cooked breakfast was offered at a reasonable price and free room service provided for it. The hotel is close to loads of things to do and places to see, but far enough off the main roads to be quiet and secluded. I will definitely be staying again.
Lovely building, lovely location. Classic feel and a great change from the clinical feel you get with a lot of hotels now. Definitely on the favourites list. My idea of a real country type hotel. The staff were friendly, helpful and professional. Even has a games room which was a surprise and joy.
I did try my best but I couldn’t seem to fault anything. Even the tiniest of niggles that I managed to find was dealt with immediately with no fuss at all. I couldn’t praise this hotel more highly if I tried.
Hotel in very quiet location, has lots of character and wonderful staff. Very pretty grounds, just a great place for a quiet break. Thank you too all the staff who made our stay memorable.
It was excellent value for money. We really enjoyed our time there. A boutique hotel with a touch of class. Outstanding service and food was exceptional.
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