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  5. Reviews of Hotel & Spa Trzy Wyspy

Reviews of Hotel & Spa Trzy Wyspy This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Cieszkowskiego 1, 72-600 Świnoujście, Poland

#5 of 34 hotels in Świnoujście

Guests' Choice

Review Score

Based on 35 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.6

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 4, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Location is the best Breakfast was delicious

    Stayed in May 2024

  • Reviewed: April 29, 2024

    9.0
    Pleasant stay
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great place just around the corner to the main promenade. Near the park and also the beach. Light clean room. Tasty breakfast. Staff was very kind and helpful. The receptionist (Agniezska) is nice person. Also the pool attendant and the breakfast crew. Very pleasant stay over all.

    Stayed in April 2024

  • Reviewed: March 24, 2024

    9.0
    Great location ,decent place
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location, dinner

    Stayed in March 2024

  • Reviewed: August 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There was no quite space in the wellness area or at least it wasn’t open.

    Room was great.

    Stayed in August 2023

  • Reviewed: June 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    dinner could be better. They write me that private parking for 2 motorbikes cost 45PLN, but they charged 55PLN. Really unfair.

    location

    Stayed in June 2023

  • Reviewed: September 11, 2022

    7.0
    comfortable
    • Leisure trip
    • Couple
    • Double Room with Spa Access
    • Stayed 1 night
    • Submitted from a mobile device

    not many options for vegan food

    the room was lovely and big, location and the spa

    Stayed in September 2022

  • Reviewed: July 11, 2022

    8.0
    in all very Pleasant.
    • Leisure trip
    • Couple
    • Double Room with Spa Access
    • Stayed 3 nights
    • Submitted from a mobile device

    no usb Port in the Rooms.

    Location and Food Öl

    Stayed in July 2022

  • Reviewed: July 1, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    As there is no air conditioning in the rooms a fly screen would have been beneficial to stop mosquitos flying in.

    The location was excellent. The hotel was bright with very good facilities including deck chairs to take to the beach

    Stayed in June 2022

  • Reviewed: April 19, 2022

    7.0
    Overall, I had a nice experience in the hotel.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The spa should be included in the price of the hotel. I didn't like that there was no free swimming pool included.

    The breakfast was very nice, and the stuff was friendly. I liked the omelette prepared by a chef separately. The variety of food was also admirable.

    Stayed in April 2022

  • Reviewed: March 22, 2022

    9.0
    Nice trip
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is great

    Stayed in March 2022

  • Reviewed: March 11, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wifi.

    Almost everything was up to high standard

    Stayed in March 2022

  • Reviewed: September 28, 2023

    1.0
    Seeking resolution - requesting compensation
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    My recent stay at Trzy Wyspy booked through Booking.com was marked by several notable discrepancies that I believe require attention and resolution. Let me outline my concerns: 1. **Lack of Tea and Coffee Making Facilities:** It was disappointing to discover that the room lacked some basic amenities, notably tea and coffee making facilities. While this may seem minor, these amenities are commonly expected by guests for a more comfortable stay. 2. **Absence of English Speaking Receptionist:** Effective communication is essential while traveling, and I encountered difficulties due to the absence of an English-speaking receptionist during my stay. This impacted my interactions with the staff and affected my overall experience. However, my most significant concern revolves around the smoking policy: 3. **Misleading No Smoking Policy Regarding Balcony:** I had selected this property with the understanding that smoking would be allowed on an outdoor balcony, as this was not only a preference but a necessity for me as a smoker. Unfortunately, upon arrival, I was surprised to find a "No Smoking" sticker on the balcony door. This was in direct contradiction to my expectations and the information presented in the property's listing. The availability of an outdoor space for smoking was a crucial factor in my choice of accommodation, and its misrepresentation significantly impacted my stay. Given these issues, I kindly request compensation for the inconvenience and misrepresentation I experienced during my stay at Trzy Wyspy. I believe that addressing these concerns will enhance the guest experience and prevent similar discrepancies in the future. I look forward to a constructive response from the property management, outlining the steps they intend to take to rectify these issues and ensure more accurate representations in the future.

    The only positive was the fact that it was in a central location and had clean modern rooms

    Stayed in September 2023

  • Reviewed: July 27, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We really enjoyed breakfast and also dinner.

    Stayed in July 2023

  • Reviewed: December 3, 2022

    1.0
    Rude and unfriendly service.
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Service and hospitality!!! Rude, Awful Service, Very Unfriendly and Unpleasant Staff!!!

    Location, spacious clean room.

    Stayed in December 2022

  • Reviewed: July 14, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Unprofessional receptionists. They were not willing to issue an invoice at the time of checkout. We had to tell them that we will call the police if the will not issue an invoice. Appalling custoner service mindset. Bed mattress was old. One could feel all the springs while sleeping. No air conditioner in the room a d if there's no breeze outside, the room get very warm.

    Good breakfast and location

    Stayed in July 2022

  • Reviewed: January 13, 2022

    10
    just perfect!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This was without joke the best breakfast I’ve had! the staff was amazing and accommodating. The place is te clean and nice. everything was absolutely perfect!

    Stayed in November 2021

  • Reviewed: August 14, 2021

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No basic amenities inside the room for the price paid. No water heater, no coffee tea as well. No curtain for shower area. No bathrobe, slippers, toothpaste. Freezer does not work properly. For any requests, they say sorry they can't provide.

    Buffet breakfast spread is very nice

    Stayed in August 2021

  • Reviewed: October 4, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no kettle or coffee machine in the room.

    Very clean rooms, close to the beach, great swimming pool.

    Stayed in October 2021

  • Reviewed: June 3, 2021

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect stay, lovely staff location and room

    Everything, ))

    Stayed in May 2021

  • Reviewed: April 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Spa Access
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: March 4, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: November 4, 2023

    8.0
    Very Good
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: July 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: March 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2023

Showing 1 - 25

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