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  5. Reviews of Chateau Saint Denis a Historic Hotel Downtown Natchitoches

Reviews of Chateau Saint Denis a Historic Hotel Downtown Natchitoches This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

751 Second St, Natchitoches, LA 71457, United States of America

#2 of 11 hotels in Natchitoches

Guests' Choice

Review Score

Based on 1574 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 2, 2024

    7.0
    Not as enjoyable as in the past & now two other families in our family are having second thoughts
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Back stairwell to parking lot had no lights. Someone jumping up & down above us till after midnight. No security personnel at hotel, dust not cleaned by a/c, bedskirt stained. Not as clean and quiet as in the past. No waffles for breakfast, either.

    We stay there every time we go through Natchitoches. We like location in relation to Cane River

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Good hotel in a great location.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Mattress was sagging in the middle. We got a room with two queens and one mattress was good the other wasn't. Shower water pressure was lacking. Breakfast was ok, but only scrambled eggs, toast and sausage were left by 9.

    Location was great being only a block off of Front Street. Lady at the checkout was very friendly. Hotel was very clean. I will be staying with them again. Great price.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't have a microwave in the room didn't like the shower

    The bed was good the room was clean

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    The One Night That My Lady And I Stayed Was Good.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No Coffee Pot, Coffee, And No Microwave Oven Were In The Rooms.

    The Breakfast Was Good. The Rooms Were Clean And Spacious.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    My mom is 4’10 and was unable to get on the bed,it took 2 room changes to get a room with a regular height bed ,

    Locations

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Can't wait to go back!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't get the room I reserved, probably due to an insurance convention happening...and the remote for the tv didn't work.

    Lovely property, walking distance confront St., close to great restaurants, lovely view, and awesome staff.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night

    This isn't a "historic hotel." But architecture is such it does blend in with it's surroundings. There was no top sheet on the bed. Had to ask reception to provide. No idea why housekeeping didn't report this issue before I was assigned the room.

    Location. Only a short walk to the river, shops, and restaurants. Very friendly staff.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Great Stay
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night

    The floor in our room was coming up because it was cheap stick down flooring that got wet underneath. The other negative was when you walked it sounded so loud and i figured people could hear down below and above if you roomed above someone else.

    The breakfast was very nice and large selection. The bar downstairs was opened when they said and very relaxing. That shower was awesome.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Chateau is perfect for a simple getaway where you don’t have to drive to experience Natchitoches!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like that I could hear the room next to us and was woken up to coughing.

    I enjoyed the breakfast, very good meal! Also I enjoyed the convenience of closeness to down town!

    Stayed in March 2024

  • Reviewed: April 1, 2024

    7.0
    Comfortable but considering our options for the. Next trip
    • Business trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There were many little things that could be done to spruce up the place The luggage carts need the wheels to be checked..many are flat Our door would not fully open or close and the staff is aware Missing items in the shower Towels and sheets worn Floors needs better sweeping Hanging wall paper from a ceil Weatherstripping on the doors so you can't hear the people next door

    The Location is perfect. The staff was welcoming and always greeted us with a smile. They provided great recommendations Comfortable size of the rooms Breakfast was always good

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was dirty. There were blueberries on the floor when we got into our room. I didn't like that we have to pay extra for a breakfast we didn't eat. Limited options that we don't eat.

    Beautiful hotel and friendly staff.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    It was a clean, decent hotel in a terrific location.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very plain decor. No view.

    Breakfast was OK, not inspired.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice place

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Super location, one block from Front Street and Riverbank.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Minor aspects but we did get a little frustrated that ice makers on multiple floors were often empty. Our room, while certainly clean, appeared a bit overdue for recaulking of shower base.

    Room was clean, quiet, overlooked the courtyard. Location is excellent- one block to Front Street and riverbank with multiple restaurants, shops, bars - lots of options. It was super convenient for St. Pat day pub crawl and I just recommended it to a friend attending jazz fest in May. We stayed three nights and breakfast buffet was 7-10am daily- scrambled eggs, grits, pork and turkey sausages, bagels, sliced bread/toaster, juices, coffee, yogurt.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Very clean and good location
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights

    Unfortunately the heating unit in the room was extremely noisy, everytime it kicked in it was like a freight train and woke us up all night. Breakfast was pretty ordinary.

    Hotel was much nicer than expected, the rooms were spacious and extremely clean. The staff were friendly. Location was excellent, just a couple of minutes walk to the river and old town centre, restaurants etc. Plenty of parking and very close to NSU.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only one towel

    Good breakfast

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    It was great1
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night

    I could hear a lot of the noise from the hallway at night. And I could hear hairdryer in room next door in the morning.

    Location

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms could use a little more cleaning. Seems like the cleaning crew does the minimum necessary

    Great location

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    I would stay here again
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It could be a little cleaner in the rooms.

    The location is excellent and the stay is friendly. The bed was comfortable but the pillows are way to big. I always like the breakfast.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    9.0
    Wonderful
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Loud Noises in Room Next Door, We Had To Move.

    We Love Staying at This Hotel, Alot of History Here.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Overall we enjoyed our stay
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much parking, poor breakfast selection

    It was in a good location - within walking distance to Front St.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    8.0
    Great location, friendly staff, good breakfast although furniture is a little outdated.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Towels were a little dingy looking and there was a small, but noticeable, red stain on the white bed comforter.

    Hotel is located downtown and close to city attractions. Breakfast was also okay.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Overall everything was good!
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very modern and quite

    Stayed in January 2024

  • Reviewed: February 22, 2024

    9.0
    I was pleased with the hotel and the location all around. It’s the perfect place to stay.
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We had an ADA accessible room and the door latches did not work properly. We tried to book the room for another upcoming stay and we were not able to book that far in advance. Why?

    The location is perfect. The breakfast could use some work.

    Stayed in February 2024

Showing 1 - 25

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