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Reviews of Williamsburg Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

120 Bypass Road, Williamsburg, VA 23185, United States of America

#57 of 75 hotels in Williamsburg

Guests' Choice

Review Score

Based on 57 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.4

  • Location

    8.4

  • Facilities

    7.0

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 28, 2024

    7.0
    Overall the rooms were clean, the beds were comfortable, the staff were amazing, friendly and very helpful. Easy access
    • Business trip
    • Group
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was a little outdated but I seen they are working on that.

    It was close to food and the interstate

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    Good location, needs renovating
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room could use a DEEP clean. The walls and ceiling had a weird brown splatter stain on them. The sink was cracked. And the beds could have been more comfortable.

    The location was nice. We enjoyed being able to walk to Cracker Barrel.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    10
    Exceptional
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 16 nights
    • Submitted from a mobile device

    The staff was very helpful and friendly. It’s conveniently located near all the shopping centers and food places. They keep the trash cleaned up out of the parking lot. My room was clean and the beds were comfy.

    Stayed in May 2024

  • Reviewed: April 28, 2024

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • King Room - Mobility Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    That was one of my most terrible expierences. Room was so smelly and disgusting. No wifi working. Some weird people around. I went to other hotel right away.

    Ok stuff. Restaurants around.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Communication with the manager, Trey was very helpful and always responded promptly.
    • Business trip
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The location is great. Parking was very accessible and within walking distance to many restaurants

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Will definitely come back again!!!
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing that I can complain about, it was overall a great stay.

    The location of this hotel is great. Its near a bunch of restaurants and stuff to do. Tre the manager is great and helps with everything, he listens great and gives you great ideas on what to do around here.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    The manager there is top notch. All around good place & staff is 10/10
    • Leisure trip
    • Solo traveler
    • King Room - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing it was great

    Close to everything

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Will stay again, absolutely!
    • Business trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is amazing and the room was very clean. The bed to sheets and pillows were the most comfortable I’ve stay in anywhere here in Williamsburg yet!

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Trey and the new staff are outstanding
    • Business trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    To be honest the first time I stayed the ex workers would do maintance in rooms at late hours of the night

    Trey, the manager is amazing. He goes out of his way to try to make sure you’re happy. And you enjoy your stay.

    Stayed in March 2024

  • Reviewed: April 22, 2024

    1.0
    Great location if you don't mind someone breaking into your room.
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access/Non-Smoking
    • Stayed 3 nights

    Our door lock was broken, our room was broken into and someone oddly just took $2. The bathroom was leaking like crazy and the floor was dirty when we got there, I washed everything down and the towel was brown. The manager attempted to address my concerns he was very nice, but I had such a high level of ick and it didn't matter how nice he was, the hotel straight up just wasn't safe. He said they have people that patrol the building, but apparently that didn't stop anyone from waltzing in. He told me he'd issue me a refund for my stay, but that hasn't happened yet. (Update 4/22: My room was refunded.) As my girls and I were packing our bags to leave, a cockroach decided to put the cherry on top of our experience and run across the room- we grabbed our stuff and ran out screaming. I drove to the next hotel down the road and had to empty our bags shaking everything out to make sure no bugs got inside my things.

    The beds were new clean seeming and comfortable. The one night we actually stayed we did sleep very well (got there tired after midnight and didn't have issues until the next morning) and the kids liked their beds. Great location.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Trey and Mike made sure that everything I wanted to know was answer and I had a relaxing Vacation
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    There is no breakfast, but a Cracker Barrel and a Golden Corral right beside the establishment that is open for breakfast and easily to walk.

    This is a newly remodel motel, CLEAN! It grounds are lovely setting, restaurants: Cracker Barrel, Hooters, Golden Corral, Jose Mexican all in walking distant. Very near Colonial Williamsburg, and Bush Gardens theme park (about 5 miles). Rooms are large and CLEAN, The king suite, the bed is comfortable, large bathroom with a tub or shower. But the hospitality of Trey and Mike at check - in makes this a place I will definitely stay when visiting Williamsburg!

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Friendly staff
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff at this location are probably the best feature. Very helpful and understanding. The rooms were really clean! We could smell a fragrance when we check in! Definitely worth staying. Tre made sure we had everything we needed. pat on the back to him.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Traveling for work stopped in for good nights rest, front desk manager Tre was really helpful and generous in allowed me to get a ground floor suite.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Last minute check in they had a 1 room available and it was very clean. Front desk guy was really nice.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Great price. Comfortable beds.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Really clean rooms. Smelled nice

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Affordable
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Really great value for price.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    1.0
    Long day of travel to end up going elsewhere
    • Business trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything else. The pictures lie and don't tell the whole story. This is a very old and run down building that used to be a travel lodge. No new signs have been put up so it appears hard to find. This place known by the locals is sketchy at best and not a good place for families. Used most often by workers and rented out on a weekly basis. When we arrived not one person in the lobby and it looked like it had been deserted for years. No signs or phone numbers to call. Not one car in the parking lot. We ended up staying elsewhere because we felt concerned for our safety.

    Where this building was located was near some restaurants and stores.

    Stayed in March 2024

  • Reviewed: April 20, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. These people are liars. I was supposed to receive a refund. The room I reserved had been checked into by another patron when I arrived. I stayed in the wrong room two nights. The manager Sarah was supposed to refund me she never did. Now, the hotel is ignoring my calls and forwarding them to voicemail. Do not stay at this disgusting hotel.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Location was in close proximity to everything I needed. Many restaurants in close walking distance! Staff, especially Tre, was professional and accommodating and always greated us with a smile!

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Simple but elegant
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, right near Colonial Williamsburg. I like that I was able check in late. Definitely recommend.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Very clean
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was very clean. Great smell and free of dust as I have extreme allergies.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room - Mobility Access/Non-Smoking
    • Stayed 18 nights
    • Submitted from a mobile device

    Due to a storm the cable and wifi was out during my stay, but it wasn't the hotel's fault.

    It was convenient to most areas of Williamsburg, plenty of restaurants within walking distance

    Stayed in April 2024

  • Reviewed: April 18, 2024

    1.0
    Catfish hotel, reviews are fake, do not stay!!!
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything else. This hotel is a catfish. Apparently someone just bought it so the sign still says TravelLodge and looks like it's closed down, so you'll drive around looking for Williamsburg Suites. After driving around a run down parking lot that looks like projects, with pot holes and broken down cars (people live at this hotel full time also), good luck checking in. They Apparently try and find rooms that are okay. We checked in at 7pm(with a reservation and note that we'd be checking in at 7pm)and they had to find a room for us but most didn't have tvs, so the guy said it would be a little longer to install a cable box. The TV only had one channel, which didn't matter because the remote control had no batteries. The nice young guy checking us in was new, 2nd day, and the owner left him out high and dry to run this place that should be closed. He had to ask his friend that managed another hotel to help him. She was also nice. That's it. Maybe don't but a hotel and try and rent rooms until you have your things in order. I'm usually great at finding deals based on reviews. The reviews are false and fluffed unless the reviews are for a different Williamsburg Suites? Stay stay away!!!! I never write reviews like this but people need to know what they are in for. Catfish!! Don't say you haven't been warned.

    Location was close to things

    Stayed in April 2024

Showing 1 - 25

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